Process Generation is the CIS module through which courts create, authenticate, and dispatch the legal instruments that compel appearance or action — summons, notices, and warrants. Automated process and notice generation is built into CIS as one of its core case-lifecycle functions, alongside filing, scrutiny, registration, listing, and disposal, and CIS 3.0 provides dedicated workflows for generating summons to appear in person, uploading and publishing processes, printing summons with acknowledgment, tracking the list of processes issued, and monitoring process status, in addition to auto-generation templates for warrants of arrest.
Once generated, a process does not remain a standalone document — it is treated as a sub-record housed within the case record itself, first created inside CIS and then carried forward electronically for service and tracking. This is where the National Service and Tracking of Electronic Processes (NSTEP) becomes central: once a process is adopted through CIS by the respective court, it becomes available on the NSTEP web application in electronic format, where it can be allocated to bailiffs for service within their jurisdiction or transmitted to other court establishments inter-district or inter-state. NSTEP leads to secured auto-generation of processes with a unique QR Code through CIS, publishing of processes on the portal, and their transmission to the mobile app used by bailiffs. Bailiffs capture GPS location, a photo of the receiver or premises, the receiver's signature, and on-the-spot reasons where service could not be effected — data that is instantly communicated back to the central NSTEP application and from there sent forward to CIS, enabling courts to track the status of service in real time.
This course walks participants through the complete process-generation-to-service lifecycle: creating summons, notices, and warrants correctly within CIS; understanding template and auto-population features (including High Court-level enhancements such as auto-generated Memo of Parties); publishing and dispatching processes through NSTEP; and monitoring service status and outcomes for effective case management. Because process generation in India's eCourts framework operates within the statutory boundaries of the Civil Procedure Code and the Information Technology Act, 2000, the course also situates the technical workflow within its procedural and evidentiary context.
Learning Objectives
By the end of this course, participants will be able to:
- Generate summons for personal appearance, notices, and warrants of arrest within CIS using standard and auto-generation templates
- Use the upload process, publish process, and print/acknowledgment functions correctly for each process type
- Apply auto-population features (e.g., auto-generated Memo of Parties) to reduce manual entry and error in repeat-party details
- Understand how a process moves from CIS generation to the NSTEP web application for allocation to bailiffs, including QR-code-based secure generation
- Track inter-district and inter-state process transmission and monitor real-time service status, including GPS, photo, and signature capture by bailiffs
- Use the list-of-process and process-status-monitoring features to manage pending and completed service
- Identify common causes of process-service failure and the correct procedural response (re-issue, substituted service, etc.)
- Understand the statutory basis for electronic process generation and service, and the evidentiary weight of NSTEP-captured service records
